Low cost delivery
We sell our obi belts worldwide. Being based in the UK we are blessed with very reasonable shipping / delivery costs internationally. It often costs less to ship from the UK than from a US state to another. We have plenty of customers not just from the UK but Australia, USA and Canada. For most countries outside the UK the Royal Mail advises that delivery takes 6 to 10 working days. Our Australian customers often report that they received it a week after we sent it but of course this will vary. The only guarantee that can be given is on UK next day service (cost based on weight and one obi costs about £7.60 to send using this method).
UK delivery is a flat rate of £3.49 however many belts you order. We use Royal Mail 1st class signed for service which means we can track whether the parcel reached its destination.
International postage starts at £3.49 also for airmail – varies by weight and destination country. There is an option to select international signed for which provides tracking number which lets us know when it has been delivered but is supposed to give priority handling and in most countries smoothes the passage of the parcel decreasing the chances of it being lost in the system.
Note customers outside the EU won’t pay our VAT (sales tax) but may be charged duties by their own customs on entry into the country. When the destination country is selected on the shopping bag page the VAT will be removed if appropriate. On the website an approximate currency conversion is available and you will be charged in UK pounds.
We dispatch on the next working day (Monday to Friday exclusing UK bank holidays and company holidays) and normally on the day the order is placed if made before 4pm UK time.
Friendly no quibble returns policy
We have a 14 day (28 day for international orders) no quibble returns policy which means if you don’t like the belt for whatever reason we’ll refund it providing it is returned to us in unworn condition with tag attached. Feel free to order different colours and widths to see what works with your wardrobe and more importantly on your body. We understand just how important it is get the right match to your outfit for an important occasion.
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